Business Services People and Culture

Do you want your employees to be “willing participants” or “compliant servants”. Selecting the right person for the job has always been difficult, but it can have a huge positive or negative effect on your staff and the business. The traditional face to face interview is a place to start. Using a prepared list of relevant questions, undergoing a computer competency test may also separate the candidates, regular performance appraisals can help identify the star performer.

Are you paying your employees correctly? Is your staff aware of your expectations? Are these expectations a part of your personalised Letter of Employment? Treat your employees with respect and they will treat your customer with respect.